Support Specialist with German – Varna, Bulgaria

For one of our clients specializing in providing business and professional software solutions in the field of planning, construction, and manufacturing of furniture and interior design, we are looking for a Support Specialist with German.

You will support partners and colleagues worldwide via phone or remote access systems, troubleshoot problems, and provide solutions for various software or furniture-related issues.

Responsibilities:
➢ Handling user inquiries – from initial contact through error analysis to developing solutions;
➢ Software installation and management;
➢ Collaboration with various departments.

Requirements:
➢ Experience in IT service and support;
➢ A solution-oriented approach with a high level of service orientation;
➢ Excellent German and English language skills, both spoken and written (Level B2).

What we offer:
➢ Exciting tasks in a secure, international company with diverse perspectives;
➢ Comprehensive training and onboarding programs;
➢ Home office options – maximum of 5 days a month.

*The office of the company is located in Varna, Bulgaria.

If you feel the challenge, send your CV to team@impact-hire.com!